UCMHP Life Mentor Mediation Course

Introduction

The UCMHP Life Mentor Mediation Course introduces participants to the basics of mediation and helps them utilize tools from UCMHP to become better mediators. The role of a meditator is a neutral third party attempting to defuse conflict and reach an agreement between opposing parties through their knowledge of effective negotiation procedures. UCMHP can be an invaluable instrument during mediation as it allows all parties to better understand each other through the mutual analysis of their profiles.

Tools from the UCMHP methodology that could be used during meditation include:

Identifying the characters, personalities and behaviours of Disputants
Pre-empting the escalation of potential conflicts
Identify miscommunication barriers arising from Disputants’ behavior and personality.
Allowing the mediator to be better equipped with a wider variety of suitable techniques for conflicts resolution.

Course topics

Topic	Description	Topic	Description
1	Objective UCMHP Mediation Course What is 21st Century Universal Character Methodology Human Profiling	6	Stage 2: Opening Statement Mediator’s Checklist for Opening Statement Documents needed on day of Mediation Pre set-up seating position with safety in mind Receiving of disputants Mediation Ground rules for disputants Uninterrupted Opening speech by individual disputant Mediator’s observation of disputant using the UCMHP chart and observation list.
2	What is Mediation? 2 Types Of Mediation Why Mediate? What is Conflict? Meaning of Litigation Benefits of Mediation. Parties Involved in Mediation. Definition of Mediation. Role of a Mediator Dos and Don’ts in Mediation	7	Stage 3: Information Exchange (Agenda setting) Mediator’s Guideline during information Exchange stage Mediator’s Tools for agenda setting
3	7 Stages of Mediation Process Administrative Stage Opening Stage (Introduction & Opening Statement) Information Exchange Stage (Agenda Setting) Problem Solving Stage (Exploration) Impasse Stage (Negotiation Deadlock) Caucus Stage (One-on-One Private Session) Settlement Stage (Agreement)	8	Stage 4 Problem Solving (Exploration) Mediator’s Guide on problem solving
4	Stage 1: Administrative Stage Disputant Profile UCMHP Chart Mediator’s observation list Mediation agreement form to Mediate Mediation Agreement form on Identified Concern Mediation Agreement form on Agreed Solution. Learn to plot the UCMHP Chart Journey and Meaning of 1-9 Interpret the Universal Character Interpret the Weakness and strength Behaviour Interpret the Weakness and Strength Personality Interpret the Whole Life In-born Challenges Interpret the Whole Life In-born Strength The Intuition Strength The Hidden Potential Strength Plot and Interpret the UCMHP Conflict Management Chart	9	Stage 5 : Impasse (Negotiation Deadlock) (Optional) What is An Impasse?
5	Stage 1: Administrative Stage – Mediation Technique and Skill Identify Disputants’ Weakness and Strength Behaviour Identify Disputants’ Weakness and Strength Personality Identify Disputants’ Universal Character Identify Disputants’ Whole life In-born Challenges Identify Disputants Whole life In-born Strength Combined UCMHP chart of disputants, Mediator How to interpret the Conflict Management Chart	10	Stage 6: Caucus (Optional) What is Caucus? When to call for Caucus
11	Stage 7: Settlement (Agreement)