Refund Policy

By enrolling in any training course or purchasing any of our products offered by UCMHP Academy, you agree to comply with our policies and terms and conditions.

Course Registration Refund

Refunds will not be accepted if the course package inclusions or bonus items have been claimed.
Trainees who wish to cancel their registration must notify UCMHP Academy via email more than 30 calendar days before the start of the course to be eligible for a refund.
A 10% administrative fee will be deducted from the refund amount to compensate for the payment processing fees incurred during the original transaction.

Product or Service Refund

Requests for a refund or cancellation of an order (not applicable to course registration) must be submitted within 14 calendar days upon purchase. The physical item must be in its original condition and not used or consumed.

I. Refund Table

100% Refund

100% Refund
(Less Administrative Fees)

For cancellations made more than 30 days before the course commencement date.

No Refund

For cancellations made less than 30 days prior to the course commencement date or after the course has started.

II. Processing

Refunds will be processed within 3 - 7 business days from the date the Refund Application Form is received.

III. Shipping Cost

If a physical product has been shipped, the customer is responsible for return shipping costs.

IV. Transaction Fees

Refunds do not cover any transaction fees incurred during the purchase, including credit card processing fees.

V. Acceptance of Terms

By requesting a refund, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions of Refund Policy.

By enrolling in any training course or purchasing any of our products offered by UCMHP Academy, you agree to comply with our policies and terms and conditions.

Course Registration Refund

Refunds will not be accepted if the course package inclusions or bonus items have been claimed.
Trainees who wish to cancel their registration must notify UCMHP Academy via email more than 30 calendar days before the start of the course to be eligible for a refund.
A 10% administrative fee will be deducted from the refund amount to compensate for the payment processing fees incurred during the original transaction.

Product or Service Refund

Requests for a refund or cancellation of an order (not applicable to course registration) must be submitted within 14 calendar days upon purchase. The physical item must be in its original condition and not used or consumed.

I. Refund Table

100% Refund
(Less Administrative Fees)

No Refund

For cancellations made more than 30 days before the course commencement date.

For cancellations made less than 30 days prior to the course commencement date or after the course has started.

II. Processing

Refunds will be processed within 3 - 7 business days from the date the Refund Application Form is received.

III. Shipping Cost

If a physical product has been shipped, the customer is responsible for return shipping costs.

IV. Transaction Fees

Refunds do not cover any transaction fees incurred during the purchase, including credit card processing fees.

V. Acceptance of Terms

By requesting a refund, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions of Refund Policy.

UCMHP Academy is home to the world's 1st evidence-based Character Profiling system, the 9 Human Archetypes, developed from 13 years of research on 400,000 individuals. This unique framework helps identify personal strengths, weaknesses and life patterns, offering a clear roadmap for success in all areas of life.

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