I am a grassroots leader for 37 years, on and off I am involved in many Mediation cases like families, neighboring, GRL members and residents disputes or conflicts. Previously most of the cases took sometime to solve.
After graduating as UCMHP Master Analyst, I found that it enhanced my skills of solving above mentioned disputes in a faster, shorter and more effective way. At the same time, it helps to create better rapport and relationship between disputants.
Credit should be given to Dr Yeo’s teaching, thanks and Cheers!