FAQ - Courses

FAQ

COURSES

I attended this course in 2018. Can I still participate in the revision class for it?

Absolutely! However, to ensure you have access to the latest materials and resources, we'll need to verify if your membership is still active. If your membership has expired, you can easily renew it through our online store.

I'm a UCMHP Academy trainee and received a voucher (e.g., birthday voucher). Can I use it towards a course fee?

Yes! You can use your voucher to offset the course fee, as long as it's still valid. To ensure everything goes smoothly, be sure to double-check the Terms and Conditions (T&Cs) associated with your voucher.

How can I access the e-book included with my course registration?

The instructions to access the e-book will be provided in the confirmation email sent upon successful registration. If you don’t see the email in your main inbox, please check your spam, junk, or promotions folders. If you still can’t find it, feel free to reach out to us at info@ucmhpacademy.com for assistance.

Do you currently offer any promotions on your courses?

We frequently offer exciting promotions on our courses! To ensure you don't miss out, you can:

1. Subscribe to our email list

2. Follow us on social media - UCMHP 天性研究学

3. Visit our website regularly

4. Join our Telegram Channel - https://t.me/ucmhpacademy

Alternatively, you can contact our friendly team at info@ucmhpacademy.com for any current promotions.

Can I access the presentation slides or a recording after the session?

The course slides and Zoom recordings are currently not available for distribution. However, we encourage you to take advantage of the following resources to maximize your learning experience:

1. E-coursebook: This comprehensive guide, provided 3 days before your course, will cover key concepts in detail.

2. Note-taking: Taking notes during the live session is highly encouraged to capture important points and personalized insights from the instructor.

Can I record the session for my personal reference?

We understand the desire to revisit key points after the course. However, we don't allow recordings of the session or distribution of materials due to copyright restrictions.

Are the sessions recorded?

The sessions are indeed recorded for internal purposes and future development of the course. However, we don't currently provide recordings to trainees.

What is the policy for rescheduling a course?

We understand that things come up, so we offer flexible rescheduling options. You can reschedule your course within 6 months of your registration date. The first two reschedules are free of charge. However, a SGD 15.00 administration fee will apply to any subsequent rescheduling requests.

Do you offer Installment payments?

Absolutely! We strive to make our programs accessible through various payment options. Here's a breakdown of your options:

1. Atome (Singapore only): Enjoy convenient 3-part payments with 0% interest using Atome.

2. Internal Installment Plan (other nationalities): We offer an internal installment plan for non-Singaporean residents. However, please note that this option may delay your course access until the plan is completed.

For more details and to explore the best payment option for you, please contact our friendly team at info@ucmhpacademy.com.

UCMHP Academy is home to the world's 1st evidence-based Character Profiling system, the 9 Human Archetypes, developed from 13 years of research on 400,000 individuals. This unique framework helps identify personal strengths, weaknesses and life patterns, offering a clear roadmap for success in all areas of life.

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