DEPOSIT

TERMS & CONDITIONS

Deposit Validity Period:

  • Trainees must attend the course within 12 months from the date of deposit/payment.
  • Trainees may request an extension to the deposit validity period under exceptional circumstances, such as medical emergencies or unavoidable personal commitments. Each extension request will be reviewed on a case-by-case basis by UCMHP Academy, provided that the trainee provides proof of the reason for the extension.
  • Extension requests must be submitted via email to info@ucmhpacademy.com at least 2 weeks  before the expiration of the deposit validity period. Trainees must provide sufficient documentation to support their request.
  •  UCMHP Academy  reserves the right to approve or deny extension requests based on the provided documentation and the individual circumstances of the trainee.

Cancellation Policy:

  • Trainees who wish to cancel their registration must notify UCMHP Academy via email more than 30 days before the start of the course to be eligible for a refund.
  • Refund Table:

[100%] Less Administrative Fees

(“Maximum Refund”) More than [30] days before the Course Commencement Date.

[No Refund]

Before, but not more than [30] days before the Course Commencement Date.

[No Refund]

After, but not more than [7] days after the Course Commencement Date.

[No Refund]

More than [7] days after the Course Commencement Date, but not more than [14] days after the Course Commencement Date.

[No Refund]

More than [14] days after the Course Commencement Date.

  • A 10% administrative fee will be deducted from the deposit amount in case of cancellation or refund.
  • If bonus items associated with the course have already been provided to the trainee, the deposit is non-refundable

Communication:

All communication regarding deposit validity dates, extension requests, and cancellations will be conducted via email. Trainees are responsible for ensuring that their contact information is up-to-date.

Acceptance of Terms:

By submitting a deposit for a course, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions of Deposit Payment Option.

OTHER POLICIES AND T&C

Contact us

Need support or have a question about the policy? We’re here to help.

info@ucmhpacademy.com

+65 6748 6279