Cancellation Terms and Conditions

•Any withdrawal/cancellation for confirmed enrolments must be informed at least seven (7) working days before the course date, indicating the reason for the request and supporting documents (Proof of Payment).

•Please note that the withdrawal/cancellation process will involve an administrative and payment gateway charge of 6% of the course amount which will be automatically deducted from the paid course fee.

•If a cancellation is done by the training candidate within 7 working days (or less) of the event, no refunds will be made except if he/she can provide us with a valid reason and supporting documents.

•A maximum of five (5) reschedule requests are allowed. There will be no rescheduling allowed after the 5th reschedule and the enrolment will be considered as a NO-SHOW. A refund request will not be considered.

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